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DSA4264

Sense-making Case Analysis: Public Policy and Society

Shaun Khoo

Adjunct Lecturer, National University of Singapore

Note: This course has now concluded for AY2025/2026. I will update this website when the next run is confirmed.


Course description

Interested in applying your data science skills for the public good? In this course, we will learn how data science and AI can be used to tackle public sector challenges and improve societal outcomes. We start with an overview of Singapore's public sector and the range of policy issues Singapore grapples with, before exploring examples of how data science is used in the public sector. We then dive into three content areas: geospatial data analysis, natural language processing and LLMs, and responsible AI, before sharpening your skills in data science scoping and technical communication. The course culminates in a group project focused on applying your data science skills and knowledge to real problems. Join us on an exciting journey of learning how to use data science for the public good!


What you will learn from this course:


Course outline

In the first half of the course, we go through content and skills that will help you for your group project, covering both technical aspects, like geospatial and text data analysis, and crucial soft skills, like technical communication and project scoping. In the second half of the course, you will be given time to focus on your group projects, with optional consultations to help you along the way. The group presentations will be held in the last two weeks of the semester.



Note: This course has now concluded. Future runs may not follow the same course outline.

Course requirements

To do well in this course, students should:


Useful readings

To help you prepare for the course, here are some recommended online resources:

Data Science in the Public Sector

Geospatial Data Analysis

Natural Language Processing & LLMs

AI Safety & Fairness

About the lecturer

Shaun Khoo

I am a Staff Data Scientist at the AI Practice in GovTech Singapore, where I serve concurrently as the technical lead of the department's Responsible AI team and the Assistant Head of the department. In these roles, I lead applied research and implementation work across AI safety, robustness, fairness, and evaluation, and help shape the department's strategy, partnerships, and engagement efforts. Our team has developed and open-sourced resources including LionGuard, KnowOrNot, the ARC Framework, MinorBench, and the Responsible AI Playbook, while operationalising safety testing and guardrails for the Singapore public sector.


Beyond my work in government, I have been an adjunct lecturer at the National University of Singapore for the past two years, teaching an undergraduate course on data science and public policy. Prior to my current role, I held a dual appointment at MDDI's National AI Group, led the data science team at the Ministry of Manpower's Co-Lab unit, and was previously the Lead Data Scientist at Lovelytics in Washington D.C. I graduated from Columbia University in 2019 with a MA in Quantitative Methods in the Social Sciences (Data Science Focus), and from the University of Oxford in 2018 with a BA (Hons) in Philosophy, Politics and Economics. See my website here for more details.